Custom Order Customer Service Representative

Manage complex, custom product orders for business customers by handling order processing end-to-end, from quote creation to fulfillment. Prepare accurate customer quotes and coordinate closely with supply chain and procurement teams to ensure products are sourced correctly and delivered on time. Maintain high attention to detail through precise data entry and order documentation, and communicate clearly to resolve questions or issues that impact customer outcomes.

• Process and manage custom orders accurately
• Create and verify quotes based on customer requirements
• Coordinate with supply chain and procurement to support fulfillment
• Ensure timely delivery and smooth customer order support
• Use strong data-entry skills to maintain clean, correct records
• Communicate effectively with internal teams and customers

• Process and manage custom orders accurately
• Create and verify quotes based on customer requirements
• Coordinate with supply chain and procurement to support fulfillment
• Ensure timely delivery and smooth customer order support
• Use strong data-entry skills to maintain clean, correct records
• Communicate effectively with internal teams and customers

• Detail-oriented with strong accuracy in data entry
• Excellent communication and customer service mindset
• Ability to coordinate across departments to resolve order needs
• Comfort working in a fast-paced, results-driven environment