Manager of Office Operations

Love creating welcoming, efficient spaces where people can do their best work? Are you energized by keeping things running smoothly, supporting others behind the scenes, and fostering a positive workplace culture? If organization, people, and problem-solving are your sweet spot, this role might be perfect for you.

At DKP, we help biopharmaceutical companies bring life-changing treatments to patients who need them most. As Manager of Office Operations, you’ll play a critical role in making sure our team has everything they need to succeed — from a well-run office environment to seamless administrative and operational support.

Your work directly supports our people, our culture, and the mission that drives everything we do.

• Serve as the friendly, professional face of DKP for visitors, partners, and service providers
• Oversee day-to-day office operations, including scheduling, supplies, vendors, and facilities
• Provide administrative and operational support to leadership and other teammates
• Coordinate leadership meetings, capture action items, and support internal communications
• Partner with Finance and People & Culture on invoicing, HR documentation, and culture-building initiatives
• Help plan and support onboarding, internal events, client meetings, team-building, and employee appreciation activities
• Identify inefficiencies and recommend process improvements to streamline workflows
• Provide quality assurance reviews of Word, PowerPoint, and Excel documents
• Ensure our headquarters is organized, welcoming, compliant, and aligned with DKP’s high standards

• You enjoy supporting others and creating environments where teams thrive
• You take pride in thoughtful, high-quality work with attention to detail
• You have a bachelor’s in business administration, management, or a related field
• You have a successful track record maintaining efficient operations as an operations manager or similar
• You’re proactive, organized, and comfortable juggling multiple priorities
• You communicate clearly and professionally
• You bring relevant experience in office operations management
• You’re solutions-oriented, adaptable, and comfortable stepping in where needed
• You value collaboration, trust, and accountability
• You are great with MS 365 apps and are familiar with CRMs like Salesforce
• You enjoy contributing to a people-first culture and enriching others’ lives

• Purpose-driven work that truly impacts patient access
• Employee-owned company — ESOP + 401K with employer match
• Competitive compensation (salary + bonus)
• Collaborative, low-ego, high-trust culture
• Robust medical, dental, and vision benefits
• Paid PTO, vacation, and charity days
• Serene office setting surrounded by wooded walking trails
• Well-behaved dogs welcome in the office.

DKP is an award-winning, employee-owned biopharmaceutical access consulting firm driven by a single core focus: enriching people’s lives. We partner with manufacturers to solve reimbursement and market access challenges so life-changing treatments can reach patients with complex conditions. For over 25 years, DKP has been a values-driven, collaborative team known for thoughtful insights, integrity, and a genuine passion for creating meaningful impact.

Ready to help shape a workplace where people love to come to work? Join DKP.