USA_Support Executive
Job in
Zionsville, Boone County, Indiana, 46077, USA
Listed on 2026-10-01
Listing for:
Varite, Inc
Full Time
position Listed on 2026-10-01
Job specializations:
-
IT/Tech
IT Support, Desktop Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Job Description:
1. Experience in Workstation and Basic Hardware Tier 1 and Tier 2 support
2. Ready to work in evening/night shift and provide on-call support for critical production issues
3. Excellent troubleshooting skills
4. Able to maintain a high level of confidentiality and professionalism
5. Ability to effectively prioritize and execute tasks
6. Strong customer-service orientation
7. Effective interpersonal and relationship-building skills
8. Ability to learn new technologies to perform day to day support operations
9. Basic knowledge of networking
10. Windows cyber security Management knowledge
Roles & Responsibilities
1. Provide Tier 1 and Tier 2 Support for various IT applications. Support Activities include:
- Basic PC Hardware Support
- Virtual Desktop/iPads/Printers/ IGELS/ Servers Support
2. Access Request Handling
3. Escalate issue to appropriate teams and follow up for closure
4. Patching of windows workstation/server
5. . Windows server/workstation cyber security Management
Keyword: ~ITSM|Service Now|Veeva Quality Docs~
Skills: Desktop Management - Infrastructure Services (IS)
Experience Required: 2-4 years
Skills:
Category Name Required Importance Experience Skill Category Test1 _MN Desktop Management - Infrastructure Services (IS) Yes 1 2-4 years
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