More jobs:
Director of Agency
Job in
Zionsville, Boone County, Indiana, 46077, USA
Listed on 2025-12-18
Listing for:
Gainbridge
Full Time
position Listed on 2025-12-18
Job specializations:
-
Management
Business Management, Business Analyst
Job Description & How to Apply Below
Hybrid locations:
Zionsville, Indiana time type:
Full time posted on:
Posted 5 Days Agojob requisition :
R25 0811
** Group 1001
** is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group
1001’s culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets – our employees.
** Why This Role Matters:
** We’re seeking a bold, strategic leader to step into the role of
** Director of Agency and Commissions** — a pivotal position that shapes the backbone of our sales operations experience. It’s a chance to architect the future of licensing, appointments, and commission operations, while building scalable systems that fuel growth and elevate service across the this role you set strategic directions that align with enterprise goals, including design initiatives to streamline processes, enhance scalability, and deliver exceptional service to our financial professionals.
You are expected to inspire and guide front-line leaders, fostering a culture of accountability and operational excellence. As well as partner cross functionally with Operations, Technology, and Compliance.
** How You’ll Contribute:
*** Drive strategic vision in partnership with the sales operations leader where you’ll develop and implement capacity plans and staffing models
* Identify and scope strategic initiatives that align with company goals and anticipate roadblocks and proactively partner across functions to remove them
* Lead refinement of the Agency & Commission infrastructure by designing a roadmap of high-impact initiatives that drive scalability
* Build and optimize workflows to increase efficiency and leverage our strengths
* Collaborate with stakeholders to define requirements and prioritize projects
* Partner with a TPA to ensure seamless operations and communications
* Define and manage service metrics measuring performance and drive accountability
* * Deliver coaching and feedback to supervisory team
** Analyze trends and share insights with senior leadership
* Identify operational efficiencies and bring recommendations for improvement
* Lead change management efforts and build trust to drive engagement
* Develop training materials for new team members onboarding
* Maintain budget including forecasting and staff modeling
*
* What We’re Looking For:
*** Bachelor’s degree in a related field or equivalent experience in financial services specifically agency and commissions
* A
* minimum of 8 years of experience managing operations and front-line leaders in a hybrid/remote workforce is preferred*
* * Prior professional experience in financial services/insurance/annuities is strongly preferred
** Experience leading and motivating an operation team/function, and influence others outside of direct reporting relationship
* Proven success in creating and optimizing workflows to drive efficiency
* * Proven critical thinking and decision-making skills in a dynamic work
* environment.
* Exceptional communication skills across all levels of the organization including senior leadership
* Strong problem solving and negotiating skills with focus on continuous improvement
** Benefits Highlights:
** Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001’s benefits package. Employees (and their families) are eligible to participate in the Company’s comprehensive health, dental, and vision insurance plan options. Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability. All employees (regardless of hours worked) have immediate access to the Company’s Employee Assistance Program and wellness programs—no enrollment is required.
Employees may also participate in the Company’s 401K plan, with matching contributions by the Company.
** Group…
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