Account Coordinator

Account Coordinator / Inside Sales

The Account Coordinator / Inside Sales professional supports sales operations by managing quotes, order processing, project coordination, and customer account support for assigned accounts. This role acts as a key liaison between customers, sales representatives, and internal teams to ensure accurate execution, strong customer satisfaction, and ongoing sales growth. The position offers a clear pathway into inside sales and account management for a motivated candidate.

• Manage quotes, sales orders, order fulfillment, and post-sale support for assigned customer accounts.
• Provide accurate pricing for standard products and previously sold solutions in alignment with sales strategies.
• Support territory sales goals through proactive planning, forecasting, and consistent follow-up activities.
• Prospect and assist in developing new accounts, dedicating approximately 10-20% of time to new business development.
• Maintain up-to-date CRM data, account records, and sales reports to support visibility and decision-making.
• Track order status, project milestones, and installation timelines to ensure on-time delivery and project completion.
• Send timely order confirmations and acknowledgments to customers and internal stakeholders.
• Serve as the primary customer contact, handling service and warranty requests and ensuring prompt resolution.
• Coordinate closely with Operations, Finance, Service, and Logistics teams to ensure accurate execution of orders and projects.
• Participate in client calls, meetings, trade shows, and occasional site visits, supporting relationship building and sales initiatives.
• Collaborate with sales representatives to understand customer needs and align solutions with account strategies.
• Contribute to continuous improvement of sales processes by identifying opportunities to streamline quoting, order management, and customer communication.

• Bachelors degree.
• Strong proficiency in Microsoft Office, including Outlook, Word, Excel, and Teams.
• Inside sales aptitude with interest in developing into an inside sales or account management role.
• Account management and customer service skills, with a focus on building and maintaining strong relationships.
• Ability to work effectively in a fast-paced, cross-functional environment and manage multiple priorities.
• Excellent written and verbal communication skills, with the ability to communicate clearly with customers and internal teams.
• Strong attention to detail and accuracy in managing quotes, orders, and account records.
• Ability to collaborate with Operations, Finance, Service, and Logistics to drive successful project execution.

• Recent college graduate who is eager to learn and grow into an inside sales or account management role.
• Comfort with CRM systems and maintaining detailed account and sales information.
• Experience or coursework related to business, sales, marketing, or customer service is beneficial.
• Ability to participate in client calls, meetings, trade shows, and occasional site visits as needed.
• Strong organizational skills and a proactive approach to planning, forecasting, and follow-up.
• Interest in supporting sales growth through both existing account management and new account development.

This is an onsite position, working Monday through Friday from 8:00 a.m. to 5:00 p.m. The role is based in an office environment, and the Account Coordinator / Inside Sales professional will have their own dedicated office area. The work setting is fast-paced and cross-functional, with regular collaboration across Operations, Finance, Service, Logistics, and Sales teams. Occasional travel may be required for client meetings, trade shows, and site visits.

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