IT Service Desk – 1st/2nd Level Support; DE/IT
Job in
3052, Zollikofen, Canton de Berne, Switzerland
Listed on 2026-08-27
Listing for:
Freestar-Informatik AG
Full Time
position Listed on 2026-08-27
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Freestar-Informatik AG sucht eine motivierte IT-Service-Desk-Person, die Anwender im 1st- und 2nd-Level-Support unterstützt. Sie kommunizieren per Telefon, E-Mail und Ticketingsystem, analysieren Anfragen und leiten sie gezielt weiter.
Sie verfügen idealerweise über eine kaufmännische Ausbildung bzw. ICT-Background, sprechen sauber Deutsch (C1) und Italienisch (B2) und helfen bei Wissensdatenbankpflege sowie Prozessverbesserungen. Arbeitsort:
Raum Bern, flexible Modelle.
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