Customer Service Executive

Community Associate (M/W) Front Desk & Customer Management

• Greeting customers and guests in our Business Center
• Assist in proactive customer retention, satisfaction and resulting success within our business center

• Administrative and operational support for our customers with their requests
• General reception activities, such as processing incoming and outgoing mail, supervising the switchboard, and procuring office materials
• Organization/coordination of events and community events

• Quality management and compliance with our Regus standards
• Coordinate daily cleaning performance as well as required center maintenance activities
• Daily routines for opening and closing the business center
• Set up of our office and conference rooms

• High self‑motivation and performance orientation, as well as flexible and independent work
• Diplomatic, tactful and calm when dealing with customer problems and escalations
• Open to challenges and changes (can‑do mentality)
• Very good knowledge of German/French and English, both written and spoken
• Successfully completed vocational training, beginners also welcome
• Preference to work for and with people
• A well‑groomed external appearance is a matter of course
• Strong communication skills and service‑oriented approach
• Proficient in MS Office 365

Opportunities for advancement  offer a wide range of training programs to help you grow your career. Your ambition will determine where your journey takes you.