Clinical Support Specialist

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, and solutions are personal.

Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow,and profoundly impact health for humanity.

Learn more at  As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Med Tech Sales

Clinical Sales – Surgeons (Commission)

Business Enablement/Support

Zug, Switzerland

Johnson & Johnson Med Tech Electrophysiology is recruiting. High-Tech meets Medical Devices at Johnson & Johnson Med Tech! If you want to work with great people in a fast-paced environment, help make a huge difference in the lives of patient’s and want to be responsible for providing the most innovative technology in the field of cardiac electrophysiology, then Johnson & Johnson Med Tech Electrophysiology is the place for you!

Our products are used by prominent physicians around the world and help improve the lives of thousands of patients. Simply put, we are a highly innovative entrepreneurial company with a truly global and diverse culture, backed by the support structure of the Johnson & Johnson Corporation – a winning combination! Our commitment to quality and our Credo have helped us achieve significant milestones as a company.

Johnson & Johnson Med Tech is the world leader in the electrophysiology market: the diagnostic and treatment by catheter ablation of cardiac arrythmias. Our growth has enabled a relentless focus on talent development by providing many new opportunities for our employees to expand their knowledge and develop their careers. Our commitment to developing our leaders is unwavering and our investment in people, technology, and innovation make us one of the best places to work within one of the most admirable corporations in the world.

The Clinical Support Specialist (CSS) will provide expert technical and product advice/assistance as well as training to physicians, EP lab staff, technicians and administrators regarding all aspects of J&J systems and catheter equipment in a manner of utmost professionalism.

• Responsibilities of a CSS include The main duty is on providing support during electrophysiology interventions at hospital for the use of JnJ Med Tech EP 3D Navigation system (CARTO
  3) and other JnJ Med Tech EP mapping and ablation technologies
• Together with Territory Sales Manager (TM) or Account Manager (AM), seek sales opportunities and drive business objectives within the defined territory and accounts.
• Support the achievement of predefined business goals.
• Assist customers and use consultative selling techniques to identify potential sales opportunities within the account.
• Together with the European Technical team ensure servicing, maintenance, repair and co-ordinate functioning of all sites and upgrades of soft- and hardware.
• Create awareness of JnJ Med Tech EP solutions and facilitate contact between the Area Manager, Account Manager and/or the sales responsible person and the key decision-makers to drive our business.
• Engage in meaningful dialogue with multiple business partners and then formulate possible solutions accordingly.
• Responsible for improving customer case support capability…