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IT Consultant Systems Engineer

Omnichannel CX Architect - Shape Global Customer Journeys

Job in 6300, Zug, Kanton Zug, Switzerland
Listing for: Smith+Nephew
Full Time position
Listed on 2026-02-20
Job specializations:
  • IT/Tech
    IT Consultant, Systems Engineer
Salary/Wage Range or Industry Benchmark: 150000 - 200000 CHF Yearly CHF 150000.00 200000.00 YEAR
Job Description & How to Apply Below
A global medical technology company in Switzerland is seeking an Omni Channel CX Business Architect to drive the next generation of integrated customer engagement. This role involves shaping an omnichannel roadmap, overseeing enterprise-wide experiences, and ensuring seamless collaboration among cross-functional teams. The ideal candidate has extensive experience in digital transformation, customer journey design, and can effectively influence stakeholders for alignment.

A flexible hybrid work model is offered, along with generous perks and a commitment to employee wellbeing.
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