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Head of AI-Powered Support & Automation

Job in 6300, Zug, Kanton Zug, Switzerland
Listing for: Tangem AG
Full Time position
Listed on 2026-05-28
Job specializations:
  • IT/Tech
    AI Engineer (Applied/Software)
Salary/Wage Range or Industry Benchmark: 100000 - 125000 CHF Yearly CHF 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Tangem AG in Zug, Switzerland is looking for a Head of AI-Driven Support. This role involves taking full ownership of the support automation strategy, including the design and implementation of AI-driven support systems. The ideal candidate should have over 5 years of experience in operations automation or AI products, along with hands-on experience in customer support platforms such as Zendesk and Intercom.

The position offers stability and the opportunity to participate in the growth of a potential unicorn.
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