Project Coordinator - Customer Experience Internship

We're looking for motivated, engaged people to help make everyone's journeys better.

This internship within the Customer Experience team offers an exciting opportunity to support the organisation of gategroup's presence at the WTCE:
World Travel Catering & Onboard Services Expo.

This 6-month, full-time internship provides a dynamic learning environment and hands-on exposure to gategroup's important customer engagement event. The intern will work closely with cross-functional and international teams to ensure successful event delivery.

• Provide administrative and operational support to the Customer Experience team
• Work closely with hospitality & culinary team, brand & marketing and corporate communications teams to develop WTCE manuals and guidelines.
• Support the Customer Experience project team by:
  Preparing key event schedules
• Developing content for presentations
• Coordinating activities and organizing meetings
• Support internal event project work streams such as staffing, participants, meetings.
• Assist in the organization of pre-event sessions, seminars and trainings for the global commercial and participants team.
• Provide administrative and organizational support for booth construction and event operations at WTCE.
• Coordinate media or corporate events in collaboration with the HR and Communications teams during the WTCE.
• Work in close collaboration with key stakeholders to support in organizing customer meetings and visits throughout the WTCE.

Bachelor's degree in Business, Marketing, Economics, Hospitality, or related field.

• Proficient in Microsoft Office (PowerPoint, Excel, Word).
• Knowledge of Adobe Suite (Proficient Photoshop, Illustrator, InDesign) is a plus.
• Fluency in English is required; additional languages are an asset.

• Strong organizational skills with basic project management knowledge.
• Interest in planning and executing events. Strong attention to detail with a results-driven mindset and passion for delivering outstanding customer experiences.
• Comfortable working under pressure with a proactive attitude.
• Creative problem-solving skills and the ability to overcome challenges.
• Strong collaboration and communication skills, team player.

If you want to be part of a team that helps make travel and culinary memories, join us!