Product manager for document tools

Smallpdf provides digital document solutions that help individuals and businesses compress, convert, translate, merge, edit, and e-sign documents. Its platform makes document workflows simple, secure, and accessible to users across 195+ countries.

• Own individual tools end to end, from upload and processing to output quality and download
• Work with SEO, SEM, growth, and marketing teams on how users discover the tools and remember Smallpdf
• Develop AI search and LLMs as acquisition channels, from first users to tracked traffic
• Ship AI features when they benefit users, with clear pre-launch processes for accuracy, cost, and quality
• Design, monitor, and analyze experiments across millions of sessions; ship, iterate, or stop based on results
• Conduct in-depth analysis and user research, representing the user in product decisions
• Set the strategy and roadmap based on user feedback, data, and business goals, with a commercial case, cost, and outcome metrics for each investment
• Align engineering, design, SEO, growth, marketing, and product teams on what ships and why
• Lead through influence by making clear recommendations, resolving ownership with peer teams, and presenting plans and results to leadership and the company
• Help the team own product decisions, exchange honest feedback, coach others, and step outside the PM role when it can make an impact

• 6+ Years of product management experience
• Hands-on A/B testing experience on a product with real traffic
• Use AI in daily work, including workflows, analysis, prototyping, and research; understand its limitations and verify its output
• Experience defining needs and quality for an AI feature, or a clear approach to doing so
• Comfortable discussing trade-offs, speed, errors, and estimates with engineers
• Make quick decisions based on real data and work effectively with ambiguity
• Independently analyze data and conduct user research, incorporating findings into decisions
• Assess the commercial value of features before building them
• Communicate clearly and align people without formal authority
• Excellent written and spoken English
• Будет плюсом: document or file-processing products, a utility business with a strong free tier, high-volume consumer tools, SEO, SEM, or AI search as acquisition channels

• Hybrid role based in the Zurich office; candidates must already live in the Zurich area or be willing to relocate
• 30 Vacation days
• Sabbatical leave for employees with over 2 years of service
• 16 Weeks of parental leave at 100% of salary
• Personal development budget of up to 2,000 CHF per year, plus days off for courses or training
• Internal knowledge sharing and external coaching during working hours
• Pet-friendly offices
• Hack days and team events