Customer Success Representative

Houzy is a leading company in Switzerland specializing in connecting clients who want to carry out home improvement projects with construction professionals.
Recently merged with Devisch and supported by UBS and Baloise its majority shareholder Houzy is committed to simplifying the search for the best experts to assist homeowners with their projects.
As a maternity leave replacement we are hiring for a fixed-term contract from 01.02.2026 to 30.06.2026 a:
Customer Success Representative to join our partner services team based in Zurich.

• Manage and monitor partner companies
• Handle incoming calls and emails
• Process complaints and resolve issues
• Sell and renew partnership contracts
• Maximize partner satisfaction
• Perform various administrative tasks

• Strong verbal and telephone communication skills
• Results-oriented and customer-focused
• Strong commercial mindset
• Dynamic autonomous and sociable
• Tenacious and detail-oriented
• Bilingual in German/English required;
  French is a strong plus
• Good command of IT tools
• Excellent spelling and writing skills

If you are motivated to join a dynamic and fast-growing team dont hesitate to apply now!

Key Skills
Typing,Data Entry,Customer Service,Basic Math,Computer Skills,Windows,Banking,Upselling,Pricing,Sanitation,Cash Handling,Stocking

Employment Type : Employee

Experience: years

Vacancy: 1