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Strategic Global Customer Success Lead

Job in Zürich, 8058, Zurich, Kanton Zürich, Switzerland
Listing for: Digital Realty
Full Time position
Listed on 2026-06-13
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 CHF Yearly CHF 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Location: Zürich

Digital Realty in Zürich is seeking a Customer Success Manager to lead the customer lifecycle for strategic accounts, ensuring exceptional service and handling escalations effectively. You’ll engage with customers and internal teams to drive operational excellence and improve customer trust.

The ideal candidate has a strong background in managing complex customer accounts within data centers or related IT fields, along with excellent communication skills and teamwork abilities. This role offers opportunities for personal development in a supportive and fast-growing environment.

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