Telecom CX & Process Transformation Lead; Hybrid
Job in
Zürich, 8058, Zurich, Kanton Zürich, Switzerland
Listed on 2026-06-16
Listing for:
Source Technology Limited
Full Time
position Listed on 2026-06-16
Job specializations:
-
Customer Service/HelpDesk
-
IT/Tech
Job Description & How to Apply Below
Location: Zürich
Source Technology Limited is seeking an experienced Customer Experience professional in Zürich, Switzerland. The role focuses on Customer Experience, Business Analysis, and Process Improvement, requiring a strong telecommunications background and at least 5 years of relevant experience.
The position involves collaboration with Product, Operations, Technology, and Customer Service teams to enhance customer journeys and operational readiness, offering a hybrid work model of 3 days on-site and 2 days from home.
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