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Customer Success Manager — Hybrid AI‑CRM

Job in 8058, Zurich, Kanton Zürich, Switzerland
Listing for: Salesforce, Inc.
Full Time position
Listed on 2026-07-06
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, CRM Systems & Management
  • IT/Tech
    HelpDesk/Support, Technical Support, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 100000 - 130000 CHF Yearly CHF 100000.00 130000.00 YEAR
Job Description & How to Apply Below

Salesforce, Inc. is seeking a Customer Success Manager in Zürich to drive customer success and innovation on the Salesforce platform. You will be responsible for leading customer relationships, ensuring they meet their business goals and outcomes effectively.

As a CSM, your role will involve serving as the main point of accountability for customers, coordinating deliverables, and nurturing stakeholder relationships. You are expected to have exceptional communication skills and a strong background in Technical Customer Success.

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