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Strategic CSM: AI-Powered SaaS Adoption & Renewal

Job in Zürich, 8058, Zurich, Kanton Zürich, Switzerland
Listing for: Salesforce.com Sàrl
Full Time position
Listed on 2026-07-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support, Client Relationship Manager, Bilingual
Salary/Wage Range or Industry Benchmark: 90000 - 120000 CHF Yearly CHF 90000.00 120000.00 YEAR
Job Description & How to Apply Below
Location: Zürich

Sàrl in Zürich is hiring a Customer Success Manager (CSM). The CSM will be responsible for orchestrating customer success initiatives, ensuring stakeholders understand the value of Salesforce's offerings. This role requires 7+ years of relevant industry experience and outstanding communication skills. The ideal candidate will have a proven ability to foster stakeholder relationships and drive client success.

The position mandates proficiency in both English and Swiss-German or French, and you will work from the office three days a week. Join us in shaping the future of AI-driven customer success.

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