Biotech Customer Success Lead – Platform
Job in
Zürich, 8058, Zurich, Kanton Zürich, Switzerland
Listed on 2026-07-10
Listing for:
Rivia SA
Full Time
position Listed on 2026-07-10
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: Zürich
Rivia is seeking a Customer Engagement Manager in Zurich to lead client success in a fast paced biotech data environment. You will partner with pharma and biotech clients to maximize platform value and ROI, building trusted relationships at all levels.
The ideal candidate has 5+ years in customer success or account management, a scientific or engineering background, and proven ability to drive retention and growth through proactive guidance and cross-functional collaboration.
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