Strategic SaaS Customer Success Manager
Job in
Zürich, 8058, Zurich, Kanton Zürich, Switzerland
Listed on 2026-07-10
Listing for:
Bottomline
Full Time
position Listed on 2026-07-10
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager -
Business
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Location: Zürich
Bottomline, a global leader in business payments, is seeking a Customer Success Manager for Rest of World Banking in Switzerland. You will optimize the customer journey, protect revenue, and lead engagement to drive growth and retention.
You will act as the main contact, coordinate with Sales and Product teams, and conduct monthly reviews to ensure customer success and delight. This role emphasizes proactive consulting and cross-functional collaboration.
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