Senior AI Customer Success Manager
Job in
Zürich, 8058, Zurich, Kanton Zürich, Switzerland
Listed on 2026-08-13
Listing for:
Genesys-
Full Time
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Genesys in Zürich is seeking a Customer Success Manager to guide customers through their CX journey, aligning them with the right products and services. You will drive adoption, retention, and revenue growth while coordinating with onboarding, professional services, renewals, and sales teams.
The role requires strong relationship skills, fluency in English and German, and experience with CX strategies in enterprise environments.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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