Customer Support Manager, 60-80
Job in
Zürich, 8081, Zurich, Kanton Zürich, Switzerland
Listed on 2026-08-15
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Office Administrator/ Coordinator
Job Description & How to Apply Below
Location: Zürich
- General customer support via phone, email and chat
- Assisting customers in German, English and French, and possibly Italian
- Ensuring smooth operation of day-to-day processes
- Handling various administrative tasks
- Supporting other team members
- Ensuring process optimization
- Supporting daily business with quitt and, in the longer term, also with quitt Business
- Acting as the company's front-facing representative and first point of contact
- Completed commercial or business administration education
- Several years of professional experience in administration, (telephone) customer support or social insurance
- Fluent in German, English and French (required)
- Any additional language is a plus
- Proficient with common MS Office products
- Motivated, able to work independently and with strong attention to detail
- Communicative and stress-resistant
- Ability to think in an interconnected way
- Quick to grasp new concepts and eager to learn
- Willingness to continuously question and improve existing processes
- Available immediately or by arrangement
Demonstrates fluency in German, English, and French while providing exceptional customer support and administrative assistance. Capable of optimizing processes and supporting team operations with strong attention to detail and effective communication skills.
Highest-signal resume keywords- Fluent In German
- Fluent In English
- Fluent In French
- Proficient With MS Office
- Experience In Customer Support
- Customer Support
- Administration
- Process Optimization
- Social Insurance Knowledge
- Quitt Business Support
- Attention To Detail
- Communicative
- Stress-Resistant
- Motivated
- Independent Work
- Commercial Education
- Business Administration Education
- Customer Service
- Administrative Tasks
- Interconnected Thinking
- Process Improvement
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