Front Office & Reservations Agent: Elevate Guest Experience
Job in
Zürich, 8081, Zurich, Kanton Zürich, Switzerland
Listed on 2026-08-24
Listing for:
MERCURE
Full Time
position Listed on 2026-08-24
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Das Mercure Zürich City sucht Unterstützung im Front-Office nach Vereinbarung. Du empfängst Gäste freundlich, betreust Check-in/out und bearbeitest Reservierungen.
Du beantwortest Anfragen per E-Mail/Telefon, leitest sie weiter, findest Lösungen bei Beschwerden und kümmerst dich um Zahlungsabwicklung mit Opera PMS. Du arbeitest engagiert im Team und trägst zu einem herausragenden Gästeerlebnis bei.
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