Customer Relationship Manager Career Changers

• Provide expert support to existing customers in German, French, and English.
• Ensure that existing customers renew their subscription or transition seamlessly from one car subscription to the next.
• Proactively manage and develop your own customer portfolio.
• Work closely with the Procurement and Support teams.
• Conduct customer interactions primarily online and by phone, as well as in person.
• Inspire customers to change vehicles, from telephone consultations through to test drives.

• You have a positive, friendly personality and enjoy interacting with people. You communicate confidently by phone, email, and in person.
• You speak and write German, English, and French fluently and confidently.
• Ideally, you have experience in the service industry and in developing excellent customer experiences.
• You maintain CRM data accurately and carefully.
• You work independently and are an excellent team player.

Fluency in German, French, and English is essential for providing expert customer support and ensuring seamless subscription transitions. Strong interpersonal skills and experience in the service industry are critical for developing excellent customer experiences and managing a customer portfolio effectively.

• Fluent In German
• Fluent In French
• Fluent In English
• Customer Experience Development
• CRM Data Management

• Positive Personality
• Excellent Communication
• Team Player
• Independent Work

• Customer Support
• Subscription Management
• Service Industry
• Customer Portfolio Management