Service Engineer

The main task includes the technical support of complex customer systems directly on site and in-house.

• System maintenance and repair:
  Carrying out repairs, maintenance and fault diagnoses both at the factory and at the customer's site worldwide.
• Commissioning and installation:
  Independent installation and initial commissioning of new systems as well as the renewal (upgrades) of existing systems.
• Quality assurance:
  Preparation, execution and documentation of performance verifications at the customer's site, as well as active support during factory acceptance tests (FAT) and customer acceptance tests (CAT).
• Customer contact:
  Close cooperation and communication with international customers as well as support of systems engineering in acceptance processes.

• Education:
  
  Completed basic technical training (e.g. as an automation technician, mechatronics technician, electronics technician or electrician) combined with higher technical education (e.g. technician HF, Bachelor BA / FH in electrical engineering, systems engineering, mechatronics or similar).
• Experience:
  
  Prior professional experience in international field service is an advantage.
• Willingness to travel: A high willingness to travel (approx. 50–70%) is absolutely essential.
• Languages:
  
  Fluent German skills and very good English skills, both spoken and written (additional languages are an advantage).
• Personality:
  Excellent communication skills, strong service orientation and analytical thinking skills.