Operations, Wealth Management, Quality Assurance Specialist, Associate​/Analyst

Operations, Wealth Management, Quality Assurance Specialist, Associate/Analyst – Zurich

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YOUR IMPACT Are you looking for a role where you can make an impact and grow your career? A motivated, detail‑oriented and delivery‑focused individual?

Job Description If the answer to these questions is “yes” and you want to be in a role that provides you with an exciting front‑to‑back opportunity to see how a bank works, while at the same time being part of an exceptionally high‑performing team - then joining PWM Operations in Zurich to be part of establishing the new KYC Quality Assurance team could be the role for you.

Not only will you be involved in all facets of Client Onboarding, Client Data Maintenance and KYC Rolling Review but you will continue to gain invaluable new experiences as you work closely with Private Wealth Management Sales, Legal, Compliance, Technology, Finance & Global Operations in a fast paced and stimulating role.

OUR IMPACT Operations is a dynamic, multi‑faceted division that partners with all parts of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world. In addition, Operations provides essential risk management and control to preserve and enhance the firm’s assets and its reputation. For every account opened, trade agreed, every new product launched or market entered, every transaction completed, it is Operations that develops the processes and controls that make business flow.

PWM Operations in Zurich directly supports all the PWM clients of GSBZ Bank AG (Switzerland) working closely with the local PWM Business teams based in Zurich and Geneva as well as other PWM teams globally. As part of PWM Operations in Zurich, you will gain the opportunity to be part of a tight‑knit high‑performing team in Switzerland and play a key role in contributing to PWM Operations globally.

• Become a subject matter expert in the full KYC lifecycle of PWM clients ranging from Client Onboarding, Maintenance and Rolling Review processes.
• Stay abreast of Regulatory/FCC policy updates and lead the implementation of the process and procedural changes across KYC teams, both within Switzerland and across Goldman Sachs globally.
• Use your excellent communication skills to build and develop strong, productive relationships with PWM Business, Legal, Compliance, Technology and the Operations Division globally.
• Seize the opportunity to gain valuable visibility with senior leadership across wealth management business and operations by presenting findings on a periodic basis.
• Leverage your excellent risk & control mind‑set by critically reviewing operational processes to mitigate risk and identify opportunities to further strengthen the control environment.
• Think outside of the box – we want to hear your ideas and see a positive contribution to enhancing the current suite of processes performed by both the Zurich team and PWM Operations globally.

• Bachelor’s degree, with prior experience in financial services, preferably within an Account Opening, Client Data Change Management, Client Identification / Rolling Review position or KYC Quality Assurance role.
• Proven analytical skills, problem solving ability, and a control mentality paired with meticulous attention to detail.
• Aptitude for building relationships and experience in communicating complex issues to a wide array of internal partners at differing levels of product or process experience.
• Self‑motivated and proactive team player who takes ownership and has experience in acting as a change agent to improve processes and has been accountable for projects.
• Strong organizational skills as well as the ability to effectively manage competing priorities.
• Thrives in a team environment and copes well under pressure when needed.
• Excellent English language written and verbal skills essential. (German fluency advantageous)

At Goldman Sachs, we commit our people, capital and ideas to help our clients,…