Business Systems Analyst; PolicyCenter

What you will do

• Coordinates with business owners to gather requirements through interviews and sessions for projects and enhancements. Monitors decisions and manages documentation.
• Analyzes requirements to assess systems’ potential and impacts on other units. Provides input to development efforts.
• Creates process models to evaluate completeness of information and processes.
• Provides cost/benefit analysis, risk assessments, and scope definitions for proposed requirements.
• Guides users in building business cases and performs impact analysis. Supports testing, implementation, and training.
• Leads project tasks affecting multiple business and IT departments.
• Evaluates project impacts through consultations with various teams.
• Supports system configuration and integration testing to ensure requirements are met.
• Manages work plans, timelines, and budgets, prioritizing projects based on feedback and ROI.
• Performs business process modeling and re-engineering to ensure completeness.
• Utilizes UML tools to create Use Cases, Class, and Sequence Diagrams.
• Mentors team members in technology and application delivery.
• Collaborates with stakeholders to analyze requirements for Guidewire enhancements.
• Translates business requirements into technical specifications and design documents.
• Configures, customizes, and tests Guidewire applications to align with business needs.
• Provides support during system implementations and upgrades.
• Participates in integration testing, user acceptance testing, and deployment.

• Bachelor’s Degree in Business Administration or Computer Science or Engineering and 8 or more years of experience in the Information Technology area related to Policy Center.
• High School Diploma or Equivalent and 10 or more years of experience in the Information Technology area related to Policy Center.
• Process reengineering; LEAN/Six Sigma experience.
• Experience with process modeling tools.
• Insurance application system design/analysis experience.
• Experience with use case development.
• Experience with Rapid Application Development (RAD) tools/techniques.

• Guidewire certification(s) (e.g., Guidewire Certified Professional).
• Experience with Agile software development methodologies.
• Knowledge of insurance industry standards and regulations.

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich Canadian Holdings Limited. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

If you are interested in a job opportunity, please advise if you require an accommodation, so we can work with you to provide a more accessible process.