Associate Consultant​/Consultant Financial Services; Focus CRM; Salesforce​/BSI

Job Description

As a CRM Consultant at Synpulse, you will support financial institutions in designing and implementing future‑oriented customer relationship management and marketing technology solutions. With a focus on Salesforce and/or BSI CRM, you will help clients transform how they interact with their customers by shaping strategies, defining target processes, and delivering powerful state‑of‑the‑art CRM solutions. Acting as a trusted advisor, you will guide clients through all project phases – from vision to implementation – and play a key role in cross‑functional delivery teams.

Start date:

From January 2026 or by agreement.

• Advising customers on the conception of CRM and Mar Tech solutions.
• Analyzing customer journeys and business requirements to design tailored CRM strategies and data‑driven solutions.
• Participating in varied projects for the introduction of CRM solutions (requirements engineering, system configuration on a no/low‑code base, testing, change management).
• Assisting in planning and managing project deliverables, timelines, and stakeholder communications.
• Supporting the acquisition of new customers and projects for our company.
• Collaborating with customers and ecosystem partners.

• Very good Bachelor or Master’s degree from a renowned university or university of applied sciences in Information Technology and/or Business (focus on Financial Services).
• IT affinity and interest in complex IT systems.
• Strong problem solving and troubleshooting competencies.
• Very good language skills (min. B2 level) in German and English.
• Strong communication skills and ability to engage with stakeholders from both business and IT.
• Structured and goal‑oriented way of working.

• First experience in consulting, business analysis, or project management.
• Programming skills like Java, Python, or JavaScript.

• You’ll fast‑track your development by diving into financial business models, cutting‑edge technologies, and real‑world client challenges – all while shaping your own path.
• Growth of skills and experiences in understanding business models of financial companies, new technologies and solutions.
• Competitive salary and attractive benefits aligned with the market.
• Bright, modern office spaces in central locations with excellent public transport access.
• A hands‑on mentality and a strong team spirit.
• Fun events, learning opportunities, and initiatives shaped by our people.
• Modern working environment and flexible working models.

Ready to go further? Let’s unleash your growth – together.

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