Senior DevOps & Operations Lead

Overview

Position:
Senior Dev Ops & Operations Lead

Location:

Winterthur/Zurich area (Hybrid, 3-4 days office)

Reporting:
Head of Digital, Software & Controls (dotted line to Architecture Lead)

Start: ASAP

• Dev Ops Leadership
  • Lead Dev Ops team across different locations
  • Define and implement Dev Ops strategy for ESSENTIAL platform (cloud, on-prem or hybrid)
  • Establish CI/CD pipelines, monitoring, and alerting
  • Drive cloud cost optimization
  • Implement security and compliance requirements (ISO 27001, GDPR, cybersecurity)
  • Own production deployments and release management
• Operations Management (depending On Internal Lead Availability)
  • Lead Operations team
  • Ensure 24/7 operational readiness of ESSENTIAL platform (99.5% uptime SLA)
  • Manage incident response, problem management, and escalations
  • Define and track operational KPIs (availability, performance, customer satisfaction)
  • Coordinate with customer support on critical issues
  • Build runbooks and operational procedures

• Dev Ops & Cloud Expertise
  • 6+ years in Dev Ops, SRE, or Platform Engineering roles
  • Cloud experience (GKE, Cloud Run, Cloud Build, Monitoring), GCP and AWS and Azure also acceptable
  • CI/CD tools:
    Cloud Build, Git Hub Actions, or Git Lab CI
  • Monitoring & Observability:
    Cloud Monitoring, Prometheus/Grafana, or similar
  • Security mindset:
    Secrets management, network security, compliance
• Operations & Production
  • Experience running 24/7 production systems (B2B SaaS preferred)
  • Incident management and post-mortem culture
  • SLA/SLO/SLI definition and tracking
  • Customer-facing operations experience
  • Cost management and optimization
• Leadership
  • 3+ years leading technical teams (10+ people)
  • Ability to mentor junior engineers
  • Experience with cross-functional collaboration (Product, Engineering, Support)
  • Comfortable presenting to senior management
• Communication & Culture
  • Fluent German and English (C1+ level both)
  • Swiss or European work culture fit
  • Hands-on mentality, not afraid to "get hands dirty"
  • Pragmatic, business-outcome oriented

• IoT/Edge computing operations experience
• Manufacturing or industrial software background
• Experience with hardware/software hybrid products
• Kubernetes certification (CKA/CKAD)