Senior Associate​/Manager Customs Technology; SAP Global Trade Services, Analytics, AI

Your Impact

In this role, you will shape and deliver cutting‑edge customs and global trade technology solutions:

• Provide Global Trade Management (GTM) consulting with a focus on SAP GTS, Analytics and AI‑based solutions for customs and trade.
• Research innovative solutions, prepare client‑ready demos, test system functionalities and document processes in SAP GTS, Analytics and AI solutions.
• Continuously track the evolution, competitive landscape and market trends for GTM solutions, with particular emphasis on SAP GTS, Analytics and AI.
• Prepare compelling proposals and marketing materials for our Customs Technology services and coordinate cross‑border engagements with PwC firms abroad.
• Manage orders and projects end to end: perform risk and independence assessments, finalize engagements, handle billing, and oversee project planning and tracking.
• Investigate, troubleshoot and respond to client inquiries via PwC's SAP Global Trade Services (SAP GTS) helpdesk.

You bring a strong mix of technical and consulting capabilities and enjoy working in an international environment:

• At least 4 years' experience working with SAP GTS, Customs Analytics or AI solutions for trade in an international setting.
• Knowledge of SAP GTS Customs Management, Compliance Management and/or Trade Preference Management or Customs Analytics and AI for trade.
• Experience in transitions / migrations to SAP GTS Edition for HANA.
• Completion of at least one end‑to‑end SAP GTS implementation cycle.
• Solid understanding of SAP SD and MM processes.
• SAP GTS configuration skills; experience with SAP debugging / ABAP and consulting services is an advantage.
• Hands‑on experience with Customs Analytics and/or AI solutions for customs and trade.
• Strong service‑oriented mindset; you enjoy interacting with people and are willing to travel to serve clients.
• High level of comfort working with numbers and a clear affinity for technology.
• Strong attention to detail and excellent problem‑solving skills, especially for digital/IT and process‑related challenges.
• Excellent teamwork, interpersonal, listening and communication skills.
• Fluency in English;
  German and/or French is a strong plus.

At PwC Switzerland, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We're part of a tech‑forward, people‑empowered network and help clients build, accelerate and sustain momentum across audit, assurance, tax, legal, workforce, deals and consulting.