IT Operations Specialist

We are the Audi Revolut F1 Team.

This position for the Audi Revolut F1 Team is based at Audi Motorsport AG in Hinwil (Switzerland).

• Provide first-level support to end users (on-site and remote)
• Troubleshoot and resolve hardware and software issues
• Install, configure, and maintain
  
  ITsystems, peripherals, and mobile devices
• Manage user accounts, access rights, and IT systems
• Manage IT projects, rollouts, and system migrations
• Ensure compliance with IT Policies
• Document support cases in the ticketing system
• Provide Onboarding IT Support
• Collaborate withexternal companiestowork on projects andresolvecomplexissues
• Contribute to the continuous improvement of support processes

• Completed degree (University or University of Applied Sciences) in the field of Computer Science or an a pprenticeship as a Computer Scientist with c orresponding further education
• Minimum 5 years of professional IT experience in a highly technical, engineering‑or R&D‑centric environment
• Project m anagement education or IT Project management skills are highly desirable
• Solid knowledge of Microsoft Windows, Office 365, Active Directory , hardware and networking technologies
• Apple device experience will be appreciated
• Cloud , platform engineering and IT s ecurity experience is beneficial
• Strong customer orientation and communication skills
  
  Independent, structured, and solution-oriented working style
• Good English skills (spoken and written), German is nice to have