Senior Engagement Manager, AWSI SDO HCLS EMEA

Overview

The Amazon Web Services Professional Services (Pro Serve) team is seeking a highly skilled and versatile Engagement Manager (EM) to lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitate technical discussions, and ensure alignment with customer outcomes while applying AWS frameworks such as Well‑Architected and Cloud Adoption Framework.

• Lead and manage complex cloud migration and implementation projects.
• Leverage comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning.
• Bridge business requirements with technical solutions, facilitate engineering discussions, and ensure alignment with customer business outcomes.
• Distill customer needs into clear technical requirements and map them to business outcomes.
• Decompose complex technical problems into actionable, deliverable solutions.
• Contribute to technical documentation and define documentation standards.

• 7+ years Project Management hands‑on experience in managing and delivering enterprise‑level IT projects with external customers or equivalent experience.
• Demonstrated ability to successfully manage multiple concurrent projects, customers, partners, and vendors.
• Led teams and engagements utilizing Agile and Waterfall approaches (including experience with toolsets such as Jira, Rally Dev, Version One, Taiga, etc.).
• Understands the value proposition of cloud services and has delivered cloud engagements.
• Has presented to C‑level executives (CIO, CEO, CTO, CISO, etc.) as well as to technical subject matter experts.
• English speaker.
• Master’s Degree or equivalent experience.

• Has at least one active project management certification (e.g., PMI, PRINCE2).
• Managed technical projects consisting of 20+ more people, budgets over $5,000,000, with onshore offshore teams in an internal context.
• Managed and delivered IT engagements for healthcare and life sciences large enterprise customers.
• Experience in leading projects related to clinical trials, AI/ML use cases and/or large migration/modernization/transformation.
• Previous experience in delivering GxP compliance projects.
• Experience in leading pre‑sales activities.
• German and/or French speaker (in addition to English).

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.