Application Manager - Trading

Join Crypto Finance, part of Deutsche Börse Group, providing digital asset solutions. Enjoy a dynamic work environment with growth opportunities.

• Manage and ensure stability of trading applications and platforms.
• Handle production incidents and escalated issues to engineering teams.
• Coordinate client onboarding and integrations for seamless operations.

• 5+ years in managing trading or fintech platforms in financial services.
• Experience with incident management and root cause analysis.
• Familiarity with API integrations and ticketing tools like Jira.

Crypto Finance Group, part of Deutsche Börse Group, provides professional digital asset solutions to institutional clients. The Group comprises Crypto Finance AG, regulated by FINMA in Switzerland, offering trading, custody, and wallet services, as well as Crypto Finance (Deutschland) GmbH, regulated by BaFin in Germany, offering trading and custody services. As of 25 January 2025, Crypto Finance secured a MiCAR license for the European market as one of the first providers in the EU.

Crypto Finance AG is a SIX-approved crypto custodian for ETP issuers.

For more information, please visit our website.

We are looking for an Application Manager – Trading to keep Crypto Finance's trading platforms stable, available, and continuously improving. You will be the second-line owner for production incidents, coordinate releases across technical and delivery teams, integrate new institutional clients, and turn recurring issues into a prioritized improvement roadmap. The role sits at the intersection of technology, trading, and stakeholder service — the person who keeps the trading applications running and brings new clients onto them.

• Application & platform stability: Own the day-to-day running of Crypto Finance's trading applications, ensuring availability, stability, and performance in production.
• Production incident management: Act as the second-line (L2) owner for production incidents — receiving escalations from first line (relationship managers, operations, trading desk), owning triage and resolution through configuration changes, conducting root cause analysis, and escalating code-level defects to engineering (third line).
• Release management: Plan and coordinate platform releases with the Cloud team, engineering, and delivery partners — scheduling, change control, pre-release validation, and post-release verification.
• Client integration & onboarding: Support institutional clients through platform integration and troubleshooting, ensuring each client passes conformance testing certification before going live in production.
• System configuration: Configure and maintain platform and application settings to meet business and client requirements.
• Ticket & backlog management: Open, track, and manage tickets for production issues and improvements, and maintain and prioritise the backlog.
• Continuous improvement: Evaluate platform performance and drive improvements to reliability, speed, and scalability.
• Delivery coordination: Support the Product Manager on ongoing initiatives and ensure platform upgrades are delivered on time.
• Stakeholder communication: Collaborate with internal teams (engineering, trading, operations), institutional clients, and delivery partners to ensure the platform meets business needs and issues are resolved promptly.
• Security & compliance: Ensure the platform adheres to relevant security, regulatory, and compliance requirements, including DORA.
• Knowledge management: Maintain comprehensive platform documentation and a current knowledge base.

• 5+ years operating or managing production-grade trading or financial technology platforms within financial services.
• Proven experience in production incident management and root cause analysis.
• Experience coordinating releases and change management across technical and vendor teams.
• Strong understanding of API-based integrations and system connectivity (FIX, REST, Web Socket).
• Working knowledge of trading systems and order management workflows.
• Proficiency with ticketing and backlog management tools (Jira preferred).
• Familiarity with regulatory frameworks relevant to financial markets…