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Global ITSM Service Manager | ITIL v4 | SLA & Governance
Job in
Zürich, 8058, Zurich, Kanton Zürich, Switzerland
Listed on 2026-07-10
Listing for:
Centoffer
Full Time
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
IT Business Analyst, IT Project Manager, IT Consultant
Job Description & How to Apply Below
Centoffer is seeking a senior ITSM professional to lead ITIL-aligned service management for our global pharma manufacturer’s EMEA sites. The role focuses on governance, SLA reporting, and stakeholder relationships across multiple locations.
Responsibilities include owning governance, SLA reporting and reviews, and managing senior stakeholder relationships to ensure compliant and effective IT service delivery in a regulated industry.
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