IT Project Manager

We are a dynamic scale‑up revolutionising the Swiss e‑commerce market for over five years. With unique platforms – Brands for Employees, Brands for Students, and MyAXA Deals – we offer exclusive access to leading products and services to closed communities. In partnership with Twint we run most Twint Superdeals. With 100+ passionate team members across Europe we generate a mid double‑digit million turnover and grow at an average of 70% annually.

Awarded the SEF.Growth High Potential Label by the Swiss Economic Forum, we’re on an ambitious journey and just getting started.

We are looking for an IT Project Manager (3rd Party System Implementations) with strong project delivery skills and solid BPM capabilities. Your mission is to lead the end‑to‑end implementation of key 3rd‑party systems – such as a new accounting system, a warehouse management system and a CRM – and analyse, document and optimise the business processes these systems support.

Place of work: Dällikon, Zurich area – hybrid. Start immediately or by arrangement.

As an IT Project Manager in our Business Systems team, you sit at the intersection of business, processes and technology. You take business‑critical 3rd‑party system implementations from vendor evaluation through requirements, rollout and adoption.

Because every system is only as good as the processes around it, BPM is your second pillar: you analyse how we work today, design how we should work tomorrow and make sure processes, systems and data flows work seamlessly together after go‑live.

You work in an agile environment (Scrum/SAFe‑inspired Team Topologies) and collaborate closely with our Head of Business Systems, the wider IT team, external vendors and internal stakeholders across the company. Your work directly influences how our company scales – and you’ll grow with it!

• Lead end‑to‑end projects for implementing major 3rd‑party applications (e.g. accounting, warehouse management, CRM, ERP modules).
• Own the discovery, vendor evaluation, requirements definition and rollout planning.
• Translate business needs into clear project plans, milestones and deliverables.
• Ensure alignment with C‑Level, stakeholders and operational teams.
• Manage risks, dependencies, timelines, budgets and stakeholder expectations.
• Coordinate internal teams and external vendors from kick‑off to go‑live and hyper‑care.
• Analyse, map and document the business processes affected by each implementation end‑to‑end across departments.
• Structure and model workflows using BPM best practices (BPMN, RACI, Value Streams).
• Identify bottlenecks, inefficiencies, risks and automation opportunities.
• Redesign processes to improve efficiency, scalability, compliance and data quality.
• Ensure harmonisation of cross‑departmental workflows.
• Help vendor selection with structured evaluations, including options, trade‑offs, risks and total cost of ownership.
• Manage vendor relationships, contract scope, SLAs and delivery quality throughout the project lifecycle.
• Ensure new systems align with our application landscape around data ownership, master data flows, integrations and system life cycles.
• Prepare structured decision proposals for C‑Level stakeholders.
• Plan and coordinate testing phases (UAT, migration validation, integration testing) with business teams and vendors.
• Prepare and execute data migration, cut‑over and go‑live plans.
• Drive change management: training, documentation and communication for affected teams.
• Define success criteria and measure adoption after go‑live.
• Establish hyper‑care and a clean handover into day‑to‑day operations and support.
• Grow your role as our project portfolio expands – with the opportunity to lead larger programmes and shape our implementation standards.
• Contribute to defining project management and BPM standards, methodologies and frameworks for the company.

• Experience in IT project management (3‑5 years) – ideally implementing 3rd‑party business systems.
• Experience leading digital projects in cross‑functional environments with internal teams and external vendors.
• Familiarity with BPM best practices (BPMN, SIPOC, Value Stream Mapping, RACI).
• Strong analytical mindset –…