Incident Manager - Detection & Response

About the company

the company's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

The Detection & Response (D&R) team protects our systems, users, and data from security threats. We're looking for a Technical Program Manager to own and grow incident management within D&R. This is a senior specialization on the Technical Program Manager ladder, focused on how we detect, respond to, and learn from security and operational incidents.

You’ll own our incident response lifecycle, from detection and triage through containment, remediation, and post-incident review. Some of the highest-impact work happens after the immediate response: gathering data on incident trends, reporting on patterns and root causes, and working across engineering, security, infrastructure, and product teams so that broad fixes and systemic improvements actually get implemented.

Beyond managing incidents, you’ll make sure the organization learns from them and gets better each time.

• Minimum education:
  
  Bachelor’s degree or an equivalent combination of education, training, and/or experience
• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
• Minimum years of experience:
  Years of experience required will correlate with the internal job level requirements for the position
• Location-based hybrid policy:
  Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
• Visa sponsorship:
  We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

To protect yourself from potential scams, remember that the company recruiters only contact you from@the company.comemail addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of the company. Be cautious of emails from other domains. Legitimate the company recruiters will never ask for money, fees, or banking information before your first day.

If you're ever unsure about a communication, don't click any links - visit the  for confirmed position openings.

We believe that the highest-impact AI research will be big science. At the company we work as a single cohesive team on just a few large-scale research efforts. And we value impact - advancing our long-term goals of steerable, trustworthy AI - rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science.

We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to the company, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

the company is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.

Learn aboutour policy for using AI in our application process.