Application Manager

Are you experienced in Application Management and enjoy working at the interface between Business, IT, and external service providers
?

We are currently supporting a leading financial services organisation with a requirement for a Business Manager Applications (permanent position).

This role focuses on managing and developing business-critical applications and interfaces supporting card transaction processing. You will act as a central link between internal stakeholders, IT teams, Product Owners, development teams, and external suppliers.

Responsibilities

• Act as the central interface between business stakeholders, IT teams, external partners, and suppliers
• Take responsibility for key processing applications and interfaces supporting credit and debit card transaction processing
• Manage applications across areas such as Clearing & Settlement, Batch Processing, Backend Systems, and Gateways
• Work closely with Product Owners, development teams, and business stakeholders to drive the further development of processing solutions
• Analyse stakeholder needs and translate them into functional and technical requirements
• Support the full implementation lifecycle, from requirements definition and implementation through testing, acceptance, and production rollout
• Ensure the stable and secure operation of the applications under your responsibility
• Coordinate incident analysis, troubleshooting, and sustainable problem resolution
• Manage relevant suppliers and service providers
• Identify optimisation opportunities and contribute to the continuous improvement of applications, processes, and services

Requirements

• Degree from a University or University of Applied Sciences in Business Informatics, Computer Science, Business Administration, or a related field
• Experience in Application Management, Business Application Management, or a similar IT / Service Management environment
• Experience with in Payments, Card Processing, or Payment Transactions is highly desirable
• Experience working with agile development teams is an advantage
• Strong technical and conceptual understanding of applications, systems, and interfaces
• Experience in Requirements Engineering and/or Business Analysis
• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management skills
• High level of ownership, reliability, quality awareness, and initiative