Solutions Consultant

We are looking for a dynamic and customer-focused Solutions Consultant to join our Commercial team in Zurich. This role is ideal for a professional who enjoys combining business insight with technical expertise to help clients solve complex challenges. As a key partner to our Sales, Product, and Operations teams, you will play a critical role in designing tailored solutions, accelerating sales cycles, and ensuring successful customer outcomes.

• Conduct discovery sessions with prospective clients to understand business processes, challenges, and technical requirements
• Translate complex client needs into effective solution designs and technical specifications
• Design and present tailored solutions leveraging our product capabilities and integration options
• Deliver compelling product demonstrations, presentations, and proof-of-concept workshops for clients and stakeholders
• Support the sales team as a technical and functional expert throughout the sales cycle
• Prepare and contribute to RFI and RFP responses, ensuring accuracy and alignment with customer expectations
• Provide effort estimations and implementation guidance for proposed solutions
• Collaborate closely with Product Development, Operations, and Implementation teams to ensure solution feasibility and successful delivery
• Gather customer feedback and market insights to support product innovation and strategic decision-making
• Develop sales enablement materials, technical documentation, and case studies

• Minimum Bachelor's degree in Business, Logistics/Supply Chain Management, Computer Science, or a related field
• Proven experience as a Solutions Consultant, Business Implementations, Presales Engineer, Solution Architect, or a similar customer-facing role within enterprise software, SaaS based environments
• Strong understanding of supply chain management, logistics, or related industries
• Excellent ability to translate business requirements into technical solutions
• Experience with CRM platforms and project management tools
• Familiarity with integration technologies such as APIs and ETL processes
• Fluent written and spoken English, other language skills are beneficial
• Exceptional communication, presentation, and stakeholder management skills
• Strong analytical and problem-solving capabilities
• Ability to manage multiple priorities in a fast-paced environment

Success in this role will be measured through:

• High-quality and customer-focused solution designs and proposals
• Effective support of the sales process resulting in accelerated deal closure
• Strong customer satisfaction with demonstrations, presentations, and proposed solutions
• Accuracy and completeness of RFI/RFP responses
• Successful collaboration across Commercial, Product, Implementation, and Operations teams
• Continuous contribution to product improvement through market and client insights
• Increased conversion of qualified opportunities into successful customer engagements

• Opportunity to work with innovative technology solutions in a dynamic commodity trading environment
• Exposure to international clients and complex business challenges
• Collaborative and entrepreneurial company culture
• Direct impact on business growth and customer success
• Close interaction with senior stakeholders and industry experts
• Professional development and career growth opportunities
• An exciting role at the intersection of technology, consulting, and commercial strategy