Senior Lead - Process Improvement Rollouts

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Location:

Zurich

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The Senior Lead – Process Improvement Rollouts will play a pivotal role in shaping the future of our global supply chain by driving automation, AI adoption, and operational excellence. This high-impact role leads a dedicated team in identifying, implementing, and scaling technology-driven improvements across supply chain operations — from product origin to distribution centers and outbound transportation. The position will also work closely with third‑party logistics (3PL) partners to ensure their initiatives align with our transformation goals, delivering measurable efficiency, cost savings, and service enhancements.

• Lead, mentor, and develop a high‑performing team focused on supply chain automation and AI initiatives.
• Identify and execute opportunities to automate manual processes across the supply chain.
• Lead the evaluation, selection, and implementation of AI tools to enhance forecasting, inventory management, quality control, and logistics efficiency.
• Partner with IT, operations, and data teams to design and deploy scalable automation solutions.
• Set priorities and develop roadmaps for automation and AI initiatives in collaboration with leadership and key stakeholders.
• Establish and maintain Centers of Excellence standards, best practices, and governance for automation and AI projects.
• Partner with third‑party logistics (3PL) providers to align on automation and AI objectives, ensuring their capabilities and technology investments support overall supply chain goals.
• Collaborate with 3PL partners to identify opportunities for operational improvements, enhanced service levels, and cost efficiencies, and monitor their performance.
• Manage cross‑functional project teams, ensuring clear accountability, timelines, and measurable outcomes, and provide regular updates to leadership.
• Act as a thought leader, staying informed on emerging supply chain technologies, recommending innovative solutions, and overseeing change management efforts to foster a culture of continuous improvement.

• Bachelor’s degree in Supply Chain Management, Industrial Engineering, Operations Management, Computer Science, or a related field.
• 8+ years of experience in supply chain operations, logistics, or process improvement, with experience leading teams.
• Proven track record of delivering automation or AI‑enabled process improvements in a complex, global environment.
• Strong analytical skills and experience with data visualization tools (e.g., Power BI, Tableau).
• Familiarity with machine learning platforms, AI‑driven supply chain planning, and predictive analytics as well as knowledge of ERP and WMS systems (e.g., SAP, Oracle, Manhattan) is a plus
• Excellent stakeholder management skills with the ability to influence and drive cross‑functional initiatives.
• Strong demonstrated ability to work independently, multi‑task, manage data‑intensive projects, and engage remote teams.
• Effective interpersonal, organizational and communication skills.
• Fluent in English language skills.