Cluster Director of Sales & Marketing

Cluster Director of Sales & Marketing

Hyatt Regency Zurich Airport (255 Rooms) and Hyatt Place Zurich Airport (300 Rooms) are just a few steps from the terminals and within the dynamic “Circle” district.

Integrated within The Circle’s vibrant ecosystem of retail, dining, and the Convention Center (17 Meeting Rooms + Convention Hall for up to 1,500 persons), this dual-hotel cluster is one of Hyatt’s most visible showcases in Europe.

As Cluster Director of Sales & Marketing, you will lead the commercial strategy for our hotels and Convention Center (2,800 m2), driving performance, brand positioning and market share growth. Your team consists of 20+ talented professionals across Sales, Marketing, Event Sales and Event Planning.

• Define and execute the overall commercial strategy across both hotels and the Circle Convention Center.
• Lead all Sales & Marketing operations with a focus on revenue optimization, brand visibility, and guest loyalty.
• Develop and deliver annual business plans, forecasts, and budgets aligned with Hyatt’s global standards and ownership expectations.
• Oversee strategic account management in corporate, MICE, airline, and leisure segments.
• Foster close collaboration with regional commercial teams and ownership partners to ensure alignment on performance goals.
• Coach, inspire, and grow a high‑performing commercial team, empowering future leaders through mentorship, accountability and recognition.
• Champion digital innovation and storytelling, amplifying the Hyatt brand through social media, PR, and partnerships.
• Elevate the customer journey through service excellence, consistent quality, and a culture of care that sets Hyatt apart.

• Minimum 5 years’ experience in a senior commercial leadership role (DOSM or equivalent) in an international hotel or cluster environment.
• Proven track record in driving market share, revenue growth and brand positioning.
• Experience managing large‑scale event space and complex stakeholder relationships.
• Fluent in English;
  German proficiency is highly preferred.
• Collaborative, data‑driven and commercially curious, with a leadership style that energises others.

Director

Full‑time

• Sales and Business Development

• Hospitality