Store Manager Flagship

Overview

Moncler is looking for a Store Manager to lead its amazing Flagship in Zurich.

The Store Manager strives to reach excellence in business performance and key qualitative objectives always going beyond expectations, inspiring, managing and coaching the team.

Main activities will be:

• Create a genuine, attentive and long lasting relationship with the clients, based on listening, meeting and exceeding client’s needs and expectations;
• Be focused on excellent performances and results, based on clear KPIs, in a challenging competitive environment.
• Maintain visual merchandising standards and the overall standards in terms of technical maintenance, cleanness, staff personal appearance
• Constantly enhance the knowledge of the brand's history and values, promote collections and product features;
• Create an exciting work environment where trust and respect for diversity is valued;
• Empower others through engagement and motivation: recognize individual strengths and provide solutions to consistently improve;
• Recognize talent and potential, as well as a feedback-oriented coaching environment, whilst ensuring team and individuals development.
• Lead the team to achieve common goals, identifying clear priorities, tasks and definition of role;

• 8 Years previous experience in managerial roles in structured Fashion Luxury and Retail Companies;
• Degree with specialization in Retail/Hospitality Management would be a plus;
• Willingness to evolve in the organization;
• Proven excellent client service skills;
• Fluency & sophistication in English and Swiss German, while another language is a plus;
• Digitally aware. Deep knowledge of MS Office and proven experience in clienteling, payments and warehouse management systems and tools.

Moncler is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin color, Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.