Supervisor - Zürich Poststraße

Position

Welcome to RIMOWA, the brand redefining travel since 1898. For more than 125 years, the German Maison has been creating thoughtful mobility tools for discerning travellers around the globe. As the first German Maison in the LVMH Group, RIMOWA is dedicated to developing unique products that perfectly balance luxury and functionality whilst highlighting the brand’s century-old heritage, craftsmanship and its commitment to innovation.

At RIMOWA, we believe that great ambitions demand resilient companions. Our tools are created with longevity in mind, because the most meaningful journeys last a lifetime. Join us to begin yours!

• Lead your team alongside the store manager and hold a leadership position in their absence.
• Provide support to ensure store operations are carried out efficiently. At RIMOWA our supervisors support the store managers with task delegation, cashiering, personal management and inventory management.
• Drive strategic growth through careful analysis of product and consumer trends.
• Provide an outstanding and unforgettable client experience. Whether they are long-time RIMOWA brand ambassadors or are discovering our products for the first time, ensuring that our clients embark on their own personal RIMOWA journey is our top priority.
• Build long-term relationships with our clientele by leveraging our tools to foster brand loyalty.
• Assist with special requests and perform repairs in coordination with our client care department.
• Be a team player, first and foremost, who is eager to learn about our products, our brand and history. A team player at RIMOWA is diplomatic, embodies the our values, collaborates with their colleagues and is always there to lift the team spirit.

• Passionate about storytelling, lifestyle, luxury and travel.
• Experienced with people management and look to drive personal growth for those in your team.
• Confident in your inter-personal skills and excel in dealing with both team members and clientele.
• Enthusiastic about retail and delivering memorable experiences for our clientele.
• Have a great eye for visual details and are eager to achieve team objectives.
• Proactive in how you approach clientele, build long-term relationships and approach each situation with a collaborative spirit.
• Experienced in the sector.
• Fluent in German and English. Additional languages are a plus.

• A competitive salary based on your experience with additional company profit-sharing scheme
• Employee discount on RIMOWA products and access to LVMH private sales as well as regular LVMH Family & Friends offers
• Your own RIMOWA Essential Ambassador suitcase (gifted after 6 months on a indefinite contract)
• Company seniority programme with diverse benefits
• Regular product and sales trainings to continuously expand your know-how in the luxury segment
• Exciting projects and individual career development opportunities
• An international and exciting environment within the LVMH Group

At RIMOWA and the LVMH Group, we never stand still. The diverse positions that contribute to our joint success open up a wide range of development opportunities. RIMOWA is the home for all your ambitions and visions for the future. #RIMOWAPlace To Grow .

What are you waiting for? Apply today to join our unique crew. It's quick, convenient, and simple – please let us know your salary requirements and earliest start date in your application.

Celebrating our inclusive and diverse culture is core to RIMOWA’s DNA. We know that for our business to thrive, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow.