Telecom OSS​/BSS Engineer​/Full Stack Developer; Amdocs Cramer & Clarify + IAM

Role Summary

We are looking for a Telecom OSS/BSS professional with hands‑on experience in Amdocs Cramer and Amdocs Clarify (Smart Client), strong Identity & Access Management (IAM) understanding, and solid Java full stack capabilities. The ideal candidate will work on telecom service/product fulfilment and assurance use‑cases, integrating OSS/BSS platforms with enterprise systems using modern integration patterns (
Graph

QL, REST, SOAP, Kafka
).
Sunrise environment experience is a strong plus.

• Work on OSS/BSS domain processes (service provisioning, inventory, order-to-activate, trouble-to-resolve, customer care flows).
• Configure/customize Amdocs Cramer for service/resource inventory modeling and lifecycle operations.
• Support and enhance Amdocs Clarify (Smart Client) flows for customer service, case/ticket handling, and operational support.
• Perform impact analysis and support release planning for Cramer/Clarify changes (enhancements, fixes, migrations).

• Collaborate with security teams to implement and validate IAM controls
  : authentication, authorization, roles/entitlements, access reviews.
• Ensure applications comply with access policies (least privilege), and support integration with enterprise IAM tools (as applicable).
• Develop and maintain backend services using Java + Spring Boot
  .
• Build UI components using React where required.
• Implement APIs and integrations using:
• GraphQL (Spring Boot with Graph
  
  QL)
• REST Web Services
• SOAP Web Services
• Apache Kafka for event-based messaging and decoupled integrations
• Apply engineering best practices: code reviews, unit testing, CI/CD collaboration, observability/logging, and performance tuning.

• Work in Agile delivery (Scrum/SAFe), participate in sprint ceremonies, estimation, planning, and release readiness.
• Coordinate with cross-functional teams (Product Owners, Architects, Dev Ops, QA, Security, Operations).
• Create/update technical documentation and support knowledge transfer.

• Telecom OSS/BSS domain knowledge (basic/working proficiency as minimum)
• Identity and Access Management (IAM) concepts and implementation exposure
• Java full stack experience including:
• React
• Spring Boot
• GraphQL (Spring Boot + Graph
  
  QL)
• SOAP & REST web services
• Strong communication and stakeholder coordination skills

• Exposure to telecom inventory, service activation, orchestration, fault/ticketing ecosystems
• Experience with microservices architecture and API gateway patterns
• Familiarity with Dev Ops/CI-CD tools and automated testing practices