Builder Manager

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Sales

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce is hiring a Portfolio Leader to directly manage and grow a team of technical AI specialists deploying Agentforce solutions inside complex customer environments. This is a hands‑on leadership role for someone who can drive engineering excellence while operating at the executive level. This is not a traditional people manager, but a mission‑critical multiplier on the agentic frontier. You will lead a blended delivery team made up of two specialist functions:
Forward Deployed Engineers (Technical Builders - who design, build, and deploy AI Agents directly in customer environments) and Deployment Strategists (Strategic Builders - customer‑facing advisors who shape AI strategy, define use cases, and drive adoption). Together, these teams work alongside customers to co‑build and deliver agentic AI solutions on a single large enterprise account or across multiple engagements simultaneously. You'll set the engineering standards, unblock complex customer deployments, and scale the talent that's shipping production AI today.

• Delivery Team Coordination:
  You own the capacity planning, talent acquisition, and staffing that ensures your cross‑functional squads have the horsepower to deploy Agentforce at enterprise scale.
• AI‑Augmented Leadership:
  Your team ships solutions using a best‑in‑class suite of AI tools (Cursor, Claude, and Salesforce coding products like Vibes). You will foster an inclusive, high‑energy, and psychologically safe engineering culture where builders iterate fast and continuously level up.
• Direct Product Influence:
  You stand at the center of the product feedback loop. Partner directly with the Product and Engineering organizations on pilot programs and beta rollouts, turning raw field insights from high‑stakes deployments into features on the Agentforce core roadmap.

• Scale Elite Talent:
  Recruit, mentor, and develop the next wave of Technical and Strategic Builders. Drive technical excellence, structure career growth, and foster an environment where shipping high‑quality, production‑ready systems is the norm.
• Maintain Operational Velocity:
  Monitor key delivery metrics, coach your teams on optimization, and run hard on complex customer escalations. You ensure your teams move from sketch to deployable in weeks, not months.

• Ultimate Technical Authority:
  Serve as the final technical escalation point for your portfolio. Maintain deep architectural judgment across the Salesforce platform, advanced LLM techniques, data pipelines, and agentic orchestration.
• Guide Enterprise Implementations:
  Unblock complex data readiness, tool integration, and multi‑agent orchestration challenges. Step in directly to help your teams assess customer technical readiness, remove deployment barriers, and codify standardized, repeatable delivery methodologies.

• Drive Agentic Adoption:
  Build and anchor strong executive‑level relationships within your customer portfolio, ensuring flawless Agentforce activation, rollout, and sustained production value.
• Accelerate Portfolio Performance:
  Operationally run your account portfolio with engineering rigor – monitoring health, delivery velocity, and core consumption metrics to accelerate progress toward customer…