Software Engineer II, Commerce, Business Agent

Software Engineer II, Commerce, Business Agent

Share Software Engineer II, Commerce, Business Agent

• link Copy link
• Bachelor’s degree or equivalent practical experience.
• 1 year of experience with data structures and algorithms.

Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes.

• Hands‑on experience with, or a strong technical foundation in, Large Language Models (LLMs), agentic architectures, and GenAI evaluation methodologies (e.g., Auto Raters).
• Ability to prioritize tasks and execute efficiently, paired with strong communication and collaboration skills.
• Demonstrated ability to drive implementation at fast pace, and deployment of ambiguous infrastructure projects from end‑to‑end.
• A passion for turning innovative tech into easy‑to‑use products.

Google's software engineers develop the next‑generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large‑scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile;

the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast‑paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full‑stack as we continue to push technology forward.

The Business Agent team sits at the core of conversational AI empowering Google's Agentic Commerce goal. We are building the authoritative, AI‑powered representation of businesses, enabling consumers to interact seamlessly through intuitive, action‑oriented interfaces on Search, You Tube, Ads, and Messaging (e.g., Rich Communication Services (RCS)) with Business Agent. Our efforts are focused on turning conversational interactions into commerce outcomes. We are building the scalable platform and distributed infrastructure required to serve millions of merchants and consumers.

We focus on solving complex tests around low‑latency orchestration, ensuring that multi‑turn AI reasoning loops and tool‑calling pipelines remain fast and responsive. We manage data ingestion into the Merchant Knowledge Library, building pipelines that structure proprietary business data to optimize RAG. We build continuous automated evaluation pipelines and specialized Auto Raters. People shop on Google more than a billion times a day - and the Commerce team is responsible for building the experiences that serve these users.

The mission for Google Commerce is to be an essential part of the shopping journey for consumers - from inspiration to to a simple and secure checkout experience - and the best place for retailers/merchants to connect with consumers. We support and partner with the commerce ecosystem, from large retailers to small local merchants, to give them the tools, technology and scale to thrive in today’s digital world.

• Write product or system development code.
• Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency).
• Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback.
• Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual…