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Conversational AI Lead – Klantreis & Data-Driven

Job in 8000, Zwolle, Overijssel, Netherlands
Listing for: Univé Verzekeringen
Full Time position
Listed on 2026-07-19
Job specializations:
  • IT/Tech
    Digital Marketing, AI Business & Operations
  • Marketing / Advertising / PR
    Digital Marketing, AI Business & Operations
Salary/Wage Range or Industry Benchmark: 64830 - 93155 EUR Yearly EUR 64830.00 93155.00 YEAR
Job Description & How to Apply Below

Univé Verzekeringen zoekt een Conversational Specialist om de AI-gedreven klantinteractie verder vorm te geven. Je vertaalt organisatiedoelstellingen naar visie en roadmap voor conversational AI en zorgt dat AI-oplossingen bijdragen aan betere klantbeleving, met menselijke maat als kompas.

Je ontwikkelt samen met Marketingstrategie & Activatie een geïntegreerde roadmap, bewaakt KPI's, prioriteert backlog en zorgt voor samenhang tussen web, app, conversational en digitale campagnes.

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