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CV Help, Resume Tips, Write Good CVs

Writing a good Resume (American English)    Writing a good CV (British English)

What is a CV?

CV means Curriculum Vitae or in other words - Your Autobiography.

Your CV (resume) may be the first opportunity employers have to get to know you and your skills. On average an employer spends two minutes reading a CV, so avoid long detailed paragraphs; many employers will evaluate your CV within 15 seconds. So it's important not only make a great first impression, but also to do it fast!

Tips on writing a Sales Resume or Customer Service CV:

You're highly skilled at selling products or services for your employer, so why is it so hard to sell yourself on your resume?
You can turn your sales resume into a powerful sales tool. Sales resumes need to be results-oriented, emphasising how you contributed to your employers' successes in the past. Start by creating a Brief Personal Profile section (3 or 4 lines) that highlights your sales capabilities and value to potential employers. Clearly show your areas of expertise and industry knowledge (the main reasons why an employer should call you for an interview). For example, if you are applying for a sales representative position, then those keywords and your knowledge of those roles should be in your profile. The keywords should represent your drive, energy and enthusiasm for such a position.

Use keywords/important industry buzzwords like sales professional, sales representative, regional sales manager, area sales manager, territory expansion, account executive, sales executive, sales engineer, director of sales, sales support manager, account manager, channel sales, technical sales, pharmaceutical sales, IT sales, e-business sales manager, manufacturer representative, consultative sales, solution selling, customer service, customer relations, client relations, product marketing, negotiating and closing, B2B sales, B2C sales, communication skills, new business development, sales presentations, meeting and exceeding sales quotas, inside sales, outside sales...

Turn your job descriptions into impressive achievements:

It is very important that your Professional experience section shows a track record of sales achievements. Under each employer/position, have a brief paragraph that highlights your responsibilities (such as region, budget, roles & responsibilities, etc.). Then provide a bulleted list of your main achievements, and make sure they are meaningful to the potential employer reading your CV. The inclusion of specific facts that include a monetary value intrigue employers.

Take the following examples:

  • Increased overall turnover by 85%, the equivalent of $25,000 per month
  • Introduced new product lines resulting in an initial 62% sales increase.
  • Successfully established 2 retail stores with sales exceeding $1 million each.

By proving your ability and clearly demonstrating your record of achievement you immediately have an advantage over other "ordinary" candidates. To guarantee your chances of being called for an interview, tell them what you can do for them and demonstrate your potential for improving sales growth. To create powerful achievements, describe briefly & clearly how you achieved such excellent results. It is not necessary to tell a long story about the success; simply state the facts and provide the in-depth version at the interview if appropriate.