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Leiter Inbound-Kundenservice – Aufbau & Top-Abo-Support CH
Job in
5000, Aarau, Kanton Aargau, Switzerland
Listed on 2026-08-08
Listing for:
CH Media
Full Time
position Listed on 2026-08-08
Job specializations:
-
Management
Account Manager, Client Relationship Management -
Customer Service/HelpDesk
Account Manager, Client Relationship Management
Job Description & How to Apply Below
CH Media sucht eine Führungskraft für den Aufbau eines neuen Inbound-Kundendienstes und die Entwicklung einer leistungsstarken Organisation. Sie rekrutieren, führen und entwickeln ein Inbound-Team mit dem Ziel, den besten Abo-Kundenservice der Schweiz zu liefern.
Sie bauen Prozesse, Reporting und Controlling-Tools auf, führen moderne Technologien wie Automatisierung und KI ein und analysieren KPIs, um den Service kontinuierlich zu verbessern.
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