Coordinator, Suites

Premium Hospitality Coordinator Department:
Premium Hospitality Essential Duties and Responsibilities

• Answer suites phone line in a courteous and professional manner
• Double-check all orders for accuracy; check all means of order placing to ensure all orders have been inputted
• Input all post-event restocks, handle saving and sending final bills
• Manage client requests, expectations and assist with any game day requirements related to these requests
• Prepare and execute daily suites reports including for food and beverage orders
• Prepare the Suite Notes for each event; assist in preparing all other paperwork for every game/event, including printing of signs and menus
• Follow up with suite/loge/lounge seat holders on post event related issues (i.e. lost and found, complaints or requests)
• Perform all clerical duties and provide administrative support for the department
• Special projects as assigned
• Work all Canucks game nights along with Concerts, and Special Events

• Minimum of 2 years of food and beverage experience, including experience with related office administrative procedures
• Fine dining experience is preferred but not essential
• Proactive, self-starter with the ability to stay one step ahead
• Professional temperament, including the ability to remain calm under difficult circumstances
• Solid team player with a strong customer service focus
• Superior organizational and administrative skills and a demonstrated attention to detail
• Excellent verbal and written communication skills, strong editing and proofing abilities, and the ability to deal effectively with individuals at all levels
• Proven time management skills, with an ability to effectively establish and execute priorities in a dynamic and changing environment
• Extensive computer knowledge, including MS Office
• Able to work flexible event-based hours that includes evenings and weekends

Vancouver, and its neighboring city Abbotsford, are two of the most diverse cities in the world and Canucks Sports & Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.

This position will remain open until filled