Business Analyst

Description

At Care Connect, we're proud to be one of Australia's leading not-for-profit home care specialists. Since 1994, we've been helping people live independently, confidently and happily  support clients across Victoria, New South Wales and Queensland through personalised care and trusted partnerships that make life easier.

We're seeking an experienced Business Analyst to join our Project Management Office on a full-time, 2-year maximum-term contract, based at our Abbotsford head office.

This is an exciting opportunity to contribute to significant strategic projects that will help shape the future of our organisation and the services we deliver to our clients.

Working closely with Project Managers and stakeholders across the business, you will support the successful delivery of a range of organisational projects through requirements gathering, process analysis, testing, documentation and change support activities.

You will play a key role in understanding business needs, identifying opportunities for improvement and ensuring solutions deliver meaningful outcomes for both our people and our clients.

• Gather, analyse and document business requirements.
• Conduct business process analysis and process mapping.
• Support project planning, implementation and operational handover activities.
• Facilitate workshops and stakeholder engagement sessions.
• Prepare documentation, reports and communications.
• Analyse data and provide insights to support decision-making.
• Coordinate and support testing and quality assurance activities.
• Identify risks, issues and dependencies throughout project delivery.
• Support change management and continuous improvement initiatives.
• Build strong relationships with stakeholders across the organisation.

Care Connect is one of Australia's leading not-for-profit home care specialists, supporting people to live happily at home for life. Since 1994, we've partnered with tens of thousands of Australians, delivering personalised supports that enable confidence, connection and purpose.

Our work is guided by our CARE values:
Collaboration & Courage, Authenticity, Respect and Excellence

We offer:

• 2-year maximum-term contract.
• Hybrid working arrangements with 2 days per week in our Abbotsford office.
• Competitive salary package.
• Generous NFP salary packaging and Meals & Entertainment benefits.
• Health and wellbeing benefits, including EAP and discounted health products.
• Ongoing learning and professional development opportunities.
• A supportive and collaborative team environment.
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