HR Operations Generalist (People & Culture

• Location 107-31265 WHEEL AVE,ABBOTSFORD, BC, V2T 6H2,Canada

Are you energized by solving problems, improving processes, and creating exceptional employee experiences? As our People & Culture Operations Generalist, you'll partner closely with the Head of People & Culture to bring ideas to life and make a meaningful impact across the employee journey. From onboarding and HR systems to compensation, performance, engagement, and employee relations, you'll help shape how our people experience Musora every day.

If you're naturally curious, people-first, and thrive in a role where no two days are the same, we'd love to meet you.

• This is a full-time, temporary maternity leave coverage position with an anticipated term of 12–18 months, with the ideal start date around October 13th. As our business evolves, you'll have the opportunity to contribute across a wide range of People & Culture initiatives, making this an ideal role for someone who loves learning, tackling new challenges, and wearing a few different hats.
  
  While this role is temporary, there may be an opportunity to extend based on business needs and organizational priorities.
• To set you up for success, there will be a dedicated transition and training period with the current role-holder before her leave begins. In the first few months, you’ll focus on building fluency in our HR systems and day-to-day operational support; employee relations, OH&S case management, and compensation analytics responsibilities will ramp up as you gain context.
• To ensure you’re viewing the most accurate and up-to-date job opportunities, please apply directly through our official website or through our trusted third-party sites (Indeed, Monster, Glassdoor, Linked In,  & Ziprecruiter).
• We don’t use AI to screen applications. So if you put real thought into your submission (and avoid generic, AI-generated responses), it will absolutely stand out!

What You’ll Do (Key Duties):

• Be the first point of contact for employee requests, onboarding, offboarding, contracts, and day-to-day P&C operations.

Deliver a responsive, accurate, and people-first employee experience.

Own UKG administration, reporting, and HRIS support.

Continuously improve workflows, data integrity, and automation opportunities.

Support compensation, performance, engagement, and employee surveys.

Deliver reporting and insights that help leaders make informed decisions.

Support employee relations, policy administration, workplace investigations, and documentation.

Coordinate OH&S and WCB administration in partnership with the Head of People & Culture.

Partner closely with the Head of People & Culture to build scalable programs, improve processes, and strengthen the employee experience.

What We’re Looking For (Who you are; skills, knowledge, abilities and more!):

Knowledge/Education/Experience

CPHR designation or similar preferred.

Bachelor's, Diploma or Certificate in a related field (Human Resources Management, Marketing, Communications, or similar field).

Proficiency in the English language (written and verbal)

Strong HRIS administration experience (UKG Ready preferred), including workflow configuration, testing, reporting, troubleshooting, and process optimization.

5+ years of experience in HR generalist or similar roles.

Enjoys and has experience working in a quickly scaling organization or tech environment.

Comfort working with compensation data and analysis tools (e.g., Excel, comp survey platforms).

Familiarity with provincial (BC, Ontario, Alberta) employment standards and OH&S/WCB processes preferred.

Skills, Abilities and Other Attributes

Ability to exhibit the Company’s Core Values, Empathy, Passion, and Grit.

Ability to connect with people, build and nurture relationships online and locally.

Ability to multitask and stay calm in a fast-paced work environment.

Excellent communication and time management.

• Comfortable with or prepared to learn our tool stack (Google Suite, Slack, Asana, Gemini AI/ChatGPT and other AI tools, etc.).
• Respect for confidentiality and discretion with personal matters.

Hirin…